Expert learning, advisory and consultancy for the global insurance industry

Curious minds. Better decisions.

The global insurance industry needs more than technical knowledge. It needs curious minds. We challenge conventional thinking about how insurance professionals lead, negotiate, communicate and make decisions.

WHO WE ARE

Insurance Expertise.Human Insight. A Different Perspective.

Insuriosity combines deep insurance industry experience with insights from behavioural science, psychology and neuroscience to help professionals think critically, communicate effectively and make better decisions.

We challenge conventional thinking and turn complex ideas into practical learning experiences that develop stronger judgement, leadership, negotiation and professional performance.

Lightbulb above a fingertip, representing insight

Our specialisms

Explore the human side of insurance.

The Thinking Mind

Explore how cognitive biases, attention, emotion and uncertainty shape professional judgement. Develop sharper thinking and more confident decisions in an increasingly AI-driven insurance world.

The Negotiating Mind

Understand the psychology and neuroscience behind successful negotiations, strengthen relationships and learn to influence outcomes without unnecessarily creating conflict.

The Leading Mind

Develop self-awareness, emotional regulation, psychological safety and the ability to lead insurance teams through change, complexity and uncertainty.

Our learning philosophy

Less passive learning.More active thinking.

Jeff Heasman presenting "What exactly is trust?" on stage

Curiosity

Challenge assumptions and explore new perspectives.

Evidence

Draw on credible research and practical industry experience.

Application

Use realistic scenarios, discussion, simulations and role-play.

Impact

Develop skills and behaviours that make a meaningful difference at work.

How clients work with Insuriosity

Consult · Learn · Speak

Consult

Advisory & design

Advisory work, diagnostics, programme design, behavioural analysis and bespoke interventions.

Learn

Capability development

Masterclasses, academies, workshops, role plays, online programmes and long-term capability development.

Speak

Thought leadership

Keynotes, conference sessions, webinars and provocative professional thought leadership.

Meet the Founder

Jeff Heasman — Founder, Insuriosity.

“Curiosity is the starting point for better professional judgement.”

An international insurance and legal specialist with expertise in behavioural science, business psychology, negotiation, communication strategies and claims handling — whose career spans insurance claims, litigation, legal education and international professional development across Europe, Asia Pacific, Latin America and North America.

His philosophy is simple: curiosity is the starting point for better professional judgement.

Jeff Heasman speaking at an insurance conference

Expert learning, advisory and consultancy for the global insurance industry

Stay Curious. Let’s Talk.

Looking to develop your people, strengthen leadership capabilities or bring fresh thinking to your insurance organisation?